Common FAQ's


As a customer-centric company, we strive to offer the most timely and helpful customer support in the software industry. To accomplish this, we recommend that you follow these instructions:

Step 1 - Find Your Answer In Our Frequently Asked Questions Section (FAQ)

If you have general questions about our software, please consult the FAQ and Knowledge Base before attempting to contact us via email. The reason why we recommend that as a first step is because you will probably find the answer to your question faster than we can reply to your email.

Knowledge Base

Step 2 - Contact A Customer Support Representative

If you cannot find the answer to your question in our FAQ or Built-In Knowledgebase (under the HELP menu inside DriverDoc), please contact us using the email form below. We will respond to inquiry within 24 hours:

Contact Us

Click here to contact support

Technical Support:en_support(at)
(replace "(at)" with @ in your email)


Tech support tickets will be answered within 1 business day. Thanks for your patience.

Billing Questions: 1-312-922-8693 (Cleverbridge)

Customer Support: 1-702-441-0754

Mailing Address:

Celeritas Software Company

ATTN: DriverDoc Customer Service

848 N. Rainbow Blvd. #3321

Las Vegas, NV 89107